Order Management
Catalogue driven approach
In a fast paced environment it is crucial to implement a catalogue driven approach for which the Service Catalogue serves as a bridge between the BSS and OSS. This allows for agile implementation of fullfilment processes.
Workflow driven service and resource order management
The GDi Ensemble Workflow allows for easy design, test and implement of various business processes. Also the sequence of tasks can be easily tracked in an intuitive GUI and in any time reprocessing can be done to enable smooth flow of the process instance.
Workforce Management
The GDi Ensemble Workforce is an any device web application that allows scheduling, dispatching and workorder management. It also serves as a powefull platform for field personnel to be completely involved in processes.
Benefits
